Cancellation

Cancellation

We recognize your decision that why we prepared our policy earlier & faster for cancellation & refund. Here you just need to do for generating order cancel request please call or write a mail at info@shophatkey.com

Keep in mind – Cancel before within 24 hours of placing the order.

Cancel all Non-Ready to Ship products, only if done within 24 hours of placing the order. We will initiate 100% refund of your money and a confirmation of the same will be sent to you via e-mail. Please be apprised that Ready to Ship orders are not eligible for cancellations as they are dispatched within 24 hours of the receipt of order.

Well, In shophatkey.com you can cancel your order before the product is dispatched from warehouse. Unfortunately, an order cannot be cancelled when the product is already delivered to the customer. In this case, if you still wish to cancel the order, then the mentioned return process will be followed or if the product is already dispatched but not yet delivered, and then we will provide you the assistance by taking follow-ups with our logistics partners.

If any product ready to ship, now you changed your mind please let us know via mail or call we will cancel your order, In this case refund, shophatkey  will deduct 10% of the final order value due to Cancellation Fees which includes management & handling charges.